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FAQ

Q: Where is our store located?

A: Burnsville, NC

Q: If I selected store pickup, when will I know my order is ready?

A: You will receive an email or text update (whichever one you added to your order info) saying your order has shipped the tracking number will have the words readyforstorepickup.  

Q: What days can I come pickup my order?

A: Monday- Thursday: 9am-6pm and Saturdays: 9am-3pm. We are CLOSED on Fridays

Q: Do you offer giftcards?

A: We do offer in store gift cards but we do not offer online gift cards.  Our gift cards are for in store use only. For help using your gift card call us at 828-208-7788.

Q:How many days do I have to return an item?

A: Our return policy is 30 days.  Item must be returned in perfect condition with the tags still on the item.  Any item returned in any condition damaged, stained, no tags, ect will not be accepted. Customer must pay for return postage.

If you have any other questions or concerns please feel free to email us at allibuchanan5@gmail.com or call us at 828-208-3135