Shipping & Returns

RETURNS & EXCHANGES

Returns/exchanges must be made within 14 days of tracking showing as delivered.

Items are only eligible for return or exchange when sent back in the original condition in which they were received: unwashed, tags attached, and in original packaging. Return/exchanges must also be free of any signs of wash, wear, or odors. 

Please be sure to refer to the size chart when applicable or let us know if you have any questions on sizing before ordering if you are unsure.

Buyer is responsible for return shipping and must obtain a tracking number for reference.

Before attempting a return/exchange, contact us. If you do not contact us prior to a return/exchange, we will mark your package "Return to Sender" and we will not be responsible for any lost postage fees you incurred.

Gift cards, sale/clearance items, and items won in a giveaway are not available for returns/exchanges.

Thank you & contact us if you have any questions or need assistance!

SHIPPING

All orders typically ship out within 1-3 business days unless otherwise stated (shipping may take an extra day during high-volume times such as Black Friday/Cyber Monday).

Shipping Costs (U.S. Only):

Orders $30 & under get $4.99 flat-rate shipping

Orders $30-$75 get $6 flat-rate shipping 

Orders $75+ ship free

International Shipping to Canada:

$15 flat-rate shipping

We are not responsible for lost or stolen packages once your order has shipped.

When ordering for a special occasion or gift, please keep in mind possible post office delays, especially during high-volume times such as holidays.

STORE PICK-UP

Store pick-up is available at 42 West Burnsville Church Rd, Burnsville, North Carolina. We will notify you once your order is ready to be picked up.

If you do not pick up your order in a timely manner, we will invoice you for applicable shipping charges and your order will be shipped to you.